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88 Resources
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Research
Project Implementation
Research
Project Implementation

Expanding Financial Inclusion in Africa: Ex-post Evaluation

Catholic Relief Services, Itad
2025

Expanding Financial Inclusion in Africa: Ex-post Evaluation

This brief presents findings from an ex-post evaluation of the Expanding Financial Inclusion in Africa (EFI) program, implemented by Catholic Relief Services. The study assesses the long-term sustainability of the Private Service Provider (PSP) model for Savings and Internal Lending Communities (SILC) in Uganda, highlighting continued group formation, increased savings, and challenges in network support and remuneration.
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Research
Project Implementation
Research
Project Implementation

Innovating for Resilience: Learnings from a Community Research and Design Project with SILC Groups in Northeastern Nigeria

By Anne Angsten Clark, Olawale Awoyemi, Medan Ampeni, John M. Oliver, Rashidat Mohammed, Dibal Sanya, Idrisa Buba Umoru, Rhoda Ezekeil
Catholic Relief Services
2025

Innovating for Resilience: Learnings from a Community Research and Design Project with SILC Groups in Northeastern Nigeria

This learning brief explores how Savings and Internal Lending Communities (SILC) in Northeastern Nigeria help members manage financial shocks and strengthen resilience. Through participatory research and co-design, the study highlights the role of SILC in supporting income stability, social networks, and motivation, while identifying opportunities for further innovation and adaptation.
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Brief
Digital Inclusion Digitization Benefits Project Implementation
Brief
Digital Inclusion Digitization Benefits Project Implementation

Sanchay Sathi: Transforming VSLA Engagement Through Digital Tools

By Eric Kaduru
CARE
2025

Sanchay Sathi: Transforming VSLA Engagement Through Digital Tools

This brief highlights CARE Bangladesh’s Sanchay Sathi mobile app, developed to digitize Village Savings and Loan Associations (VSLAs) in flood-prone char and haor regions. Designed with local language support and offline functionality, the app improves financial record-keeping, security, and access to mobile financial services. With over 2,000 groups supported, the initiative builds digital literacy and confidence among women and low-literacy users.
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Brief
Digital Inclusion Digital Transformation Project Implementation
Brief
Digital Inclusion Digital Transformation Project Implementation

Digitalizing Savings Groups in Sierra Leone

By Eric Kaduru, Julia Arnold
CARE
2025

Digitalizing Savings Groups in Sierra Leone

This brief outlines CARE Sierra Leone’s collaboration with MiKashBoks to digitize Village Savings and Loan Associations (VSLAs). Through tailored app development, digital literacy training, and mobile money integration, the initiative improved financial management, safety, and autonomy for women. The pilot reached 81 groups, with plans to expand to 200, offering insights into inclusive digital transformation in low-connectivity contexts.
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Research
Digital Inclusion Digitization Benefits
Research
Digital Inclusion Digitization Benefits

The SILC Financial Diaries: Expanding Financial Inclusion in Africa Research Program

By Marc Bavois
Catholic Relief Services
2025

The SILC Financial Diaries: Expanding Financial Inclusion in Africa Research Program

This study evaluates pricing strategies in CRS’s Private Service Provider (PSP) model across four African countries. It compares flat vs. proportional fees and standard vs. pro-poor training, offering insights into affordability, sustainability, and poverty outreach.
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Research
Digital Inclusion Digital Payments Project Implementation
Research
Digital Inclusion Digital Payments Project Implementation

Pricing and Payments in the Private Service Provider (PSP) Model

By Marc Bavois
Catholic Relief Services
2025

Pricing and Payments in the Private Service Provider (PSP) Model

This study evaluates pricing strategies in CRS’s Private Service Provider (PSP) model across four African countries. It compares flat vs. proportional fees and standard vs. pro-poor training, offering insights into affordability, sustainability, and poverty outreach.
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Brief
Digital Inclusion Technology Solutions
Brief
Digital Inclusion Technology Solutions

How CARE is Using WhatsApp to Power Digital Innovation in Savings Groups

By Eric Kaduru
CARE
2025

How CARE is Using WhatsApp to Power Digital Innovation in Savings Groups

This three-part brief series explores how WhatsApp is being used across CARE programs to train VSLA members, collect real-time data, and build powerful communities of practice among grassroots trainers.
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Training, Brief
Digital Financial Services
Training, Brief
Digital Financial Services

Responsible Digital Credit: Frontier Solutions for Authorities and Providers

By Juan Carlos Izaguirre, Sonia Arenaza, Patrick Meagher, Myra Valenzuela
CGAP
2025

Responsible Digital Credit: Frontier Solutions for Authorities and Providers

A practical CGAP guide to help digital lenders design safer, more transparent, and customer-centric credit products in low-income markets.
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Brief
Digital Inclusion Digitization Planning Digitization Risks & Barriers Gender
Brief
Digital Inclusion Digitization Planning Digitization Risks & Barriers Gender

Digitalization & Gender Norms: Learnings from CARE’s Digital Pilot for VSLA Members in Rwanda & Uganda

By Eric Kaduru
CARE
2025

Digitalization & Gender Norms: Learnings from CARE’s Digital Pilot for VSLA Members in Rwanda & Uganda

Insights from CARE’s digital pilot with 100 VSLA groups in Rwanda and Uganda reveal how social norms limit women’s digital access—and what it takes to design safer, more inclusive digitalization efforts.