Research
Digital Inclusion Digitization Benefits

The SILC Financial Diaries: Expanding Financial Inclusion in Africa Research Program

Published by
Marc Bavois
2025
Catholic Relief Services
View Resource

This resource shares findings from a two-year financial diaries study conducted by Catholic Relief Services (CRS) and Microfinance Opportunities (MFO) in Zambia. Tracking 270 households—half participating in Savings and Internal Lending Communities (SILCs)—the study explores how SILC membership affects financial behavior, resilience, and well-being.

Key insights include:

  • SILC households accessed larger lump sums through savings and loans, enabling more frequent investments in household assets, education, and business inputs.
  • SILC services helped households smooth consumption during income shortfalls and windfalls, especially among poorer and female-led households.
  • Women engaged more actively with SILC services, often supported by intra-household transfers from male partners.
  • Despite increased financial activity, net incomes did not significantly grow, suggesting SILC tools improved timing and flexibility of spending rather than profitability.

The study highlights SILC’s role in improving household resilience and financial planning, while raising questions about long-term income growth and group performance—offering practical insights for savings group program design.

Leave a Reply

View all comments

Related Resources

Read
Tool
Digital Financial Services Digital Inclusion Digital Literacy Digital Transformation
DFC
Tool
Digital Financial Services Digital Inclusion Digital Literacy Digital Transformation

Empowering Women on a Journey Towards Digital Financial Capability

By Marina Dimova, Jaclyn Berfond, Sonja Kelly & Whitney Mapes
Women’s World Banking
2021

Empowering Women on a Journey Towards Digital Financial Capability

This guide summarizes key components and concepts in digital financial capability (DFC) and explores key principles in the design of DFC programs. By leveraging the five principles (Who, What, When, Where, and How) and their associated design elements, financial services providers, policy makers, and other stakeholders can help women customers take the journey toward confident […]
Read
article
Consumer Protection Data Privacy & Security Digital Inclusion Financial Service Providers
Break the bias
article
Consumer Protection Data Privacy & Security Digital Inclusion Financial Service Providers

Break the Bias: Evidence Shows Digital Finance Risks Hit Women the Hardest

By Majorie Chalwe-Mulenga, Yasmin Bin-Humam & Eric Duflos
CGAP (Consultative Group to Assist the Poor)
2022

Break the Bias: Evidence Shows Digital Finance Risks Hit Women the Hardest

This article explores evidence which shows that women are more likely to experience most risks identified in CGAP’s typology of 66 DFS consumer risks than men. CGAP observes that long-standing digital financial service (DFS) risks are not only getting worse, but new risks are emerging every year, and women are more vulnerable to DFS risks than […]