Program Quality

8 Resources
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Tool
Digital Transformation Digitization Benefits Digitization Risks & Barriers Gender
Tool
Digital Transformation Digitization Benefits Digitization Risks & Barriers Gender

Digital Savings Group (DSG) Toolkit: Monitoring and Evaluation of DSG Projects 

By Lauren Hendricks, Dennis Mello & Paulina (Paula) Rudnicka 
Global Communities, Women for Women International 
2022

Digital Savings Group (DSG) Toolkit: Monitoring and Evaluation of DSG Projects 

This tool is designed to improve digital savings group (DSG) implementers’ understanding of the impacts of digitization on groups and their members using gender-sensitive indicators and monitoring approaches. The tool includes sample indicators and a monitoring and evaluation (M&E) framework.  This tool is a part of the Digital Savings Group (DSG) Toolkit: Tools to Support […]
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Article
Change Management Digital Transformation Digitization Costs Digitization Risks & Barriers
Article
Change Management Digital Transformation Digitization Costs Digitization Risks & Barriers

Pitfalls in MFI Digitization: What They Are and How to Avoid Them

By Stefan Staschen, Estelle Darie-Rousseaux, Mark Flaming & Gerhard Coetzee
Consultative Group to Assist the Poor (CGAP)
2022

Pitfalls in MFI Digitization: What They Are and How to Avoid Them

This blog series looks at the most common mistakes that microfinance institutions (MFIs) make when digitizing so that other MFIs can avoid them. The articles examine the common pitfalls of not getting the business case right, not listening to the customer, getting bogged down in technology, underestimating change management, and overlooking the regulatory environment.   […]
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Tool
Consumer Protection Data Privacy & Security Digital Transformation Digitization Planning
Tool
Consumer Protection Data Privacy & Security Digital Transformation Digitization Planning

Quickly Identifying Potential Data Risks

By Amos Doornbos
MERL Tech
2022

Quickly Identifying Potential Data Risks

This resource is designed to help development actors increase the effectiveness of digital tools and data, while reducing the risks and the potential for harm. We often assume that data protection is the job of informational technology (IT) specialists. IT has a role to play, but so does operations staff. Operations staff determine what data […]
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Research
Digital Inclusion Digital Transformation Digitization Benefits Digitization Planning
Research
Digital Inclusion Digital Transformation Digitization Benefits Digitization Planning

Digitizing Savings Groups: Rethinking Financial Inclusion for the Poor

By Latif Amars, Sofie Blakstad & Anaïs Ndjavé
hiveonline
2021

Digitizing Savings Groups: Rethinking Financial Inclusion for the Poor

This white paper, from hiveonline, explores the case for digitizing savings groups. The paper examines the challenges of reaching remote, poor populations and provides a brief introduction to the history, scope, and basic elements of the Village Savings and Loan Association (VSLA) methodology. The paper notes that digitization of savings groups can result in the […]
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Brief
Consumer Protection Data Privacy & Security Digital Payments Digital Recordkeeping
Brief
Consumer Protection Data Privacy & Security Digital Payments Digital Recordkeeping

Digital Savings Groups

By Mark Staehle
SEEP Network
2020

Digital Savings Groups

This learning brief examines the design options and essential tradeoffs in solution development based on a survey of 12 digital savings group (DSG) solution providers. The findings are outlined in six sections: 1) Introduction; 2) The benefits of savings groups; 3) User experience; 4) The business of DSGs; 5) Consumer protection, and 6) What will […]
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Training
Digital Financial Services Digital Inclusion Digital Literacy Digital Payments
Training
Digital Financial Services Digital Inclusion Digital Literacy Digital Payments

Digital Literacy Training Guide: A Guide for Mobile Money Agents and Digital Literacy Change Agents

GSMA
2020

Digital Literacy Training Guide: A Guide for Mobile Money Agents and Digital Literacy Change Agents

The purpose of this training guide is to prepare mobile money agents and digital literacy change agents to educate people in their communities about the benefits of mobile money services and how to use them. The guide has seven modules with clear lesson plans and guidance for trainers. Participants will learn about the different ways […]
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Article
Digital Financial Services Digital Transformation Digitization Risks & Barriers Financial Inclusion
Article
Digital Financial Services Digital Transformation Digitization Risks & Barriers Financial Inclusion

Overcoming Distance When Digitizing Informal Savings Groups

By Paul Damocha & Anna Ferracuti
UNCDF
2019

Overcoming Distance When Digitizing Informal Savings Groups

This article shares key findings from qualitative research conducted by UNCDF Tanzania and CARE International on the digital financial services (DFS) that are most appropriate for informal savings groups. The authors outline two key findings. First, while mobile money is appropriate for individual accounts, there are difficulties around the validation of group accounts. Also, agent […]
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Training
Digital Transformation Digitization Planning Industry Standards Monitoring & Evaluation
Training
Digital Transformation Digitization Planning Industry Standards Monitoring & Evaluation

Digital Savings Group Course

Aga Khan Foundation
2019

Digital Savings Group Course

Developed by the Aga Khan Foundation (AKF), this online course discusses key concepts in digital savings groups (DSGs) and provides a detailed orientation to AKF’s DSG platform. The course is designed for those who wish to support the implementation of DSGs, including project managers, trainers, and village agents. The course consists of 49 short videos. […]