Overcoming distance

This article shares key findings from qualitative research conducted by UNCDF Tanzania and CARE International on the digital financial services (DFS) that are most appropriate for informal savings groups.

The authors outline two key findings. First, while mobile money is appropriate for individual accounts, there are difficulties around the validation of group accounts. Also, agent banking is more appropriate than mobile money for linking informal savings groups to banks. Second, information is key in providing pathways for digitizing informal savings groups. Despite agent banking and mobile money being commonplace, savings groups are often reluctant to use them to interact with banks if they do not have the required knowledge.

Leave a Reply

View all comments

Related Resources

Read
Article
Digital Inclusion Digital Transformation Digitization Planning Innovation
2023 01 31 07 27 56 6 Reasons Your Digital Innovations Can Fail to Reach Adoption and 3 more pages
Article
Digital Inclusion Digital Transformation Digitization Planning Innovation

6 Reasons Your Digital Innovations Can Fail to Reach Adoption

By Laura Scanlon
ICTworks
2023

6 Reasons Your Digital Innovations Can Fail to Reach Adoption

The article discusses six key reasons why a digital innovation product or service would fail to become widely used. They are related to organizational structure and capacity, unrealistic expectations, magpie mentality, first impressions, measurement, and founder dependency. The article also offers suggestions to bolster adoption of digital innovations, including creating a roadmap to adoption, giving […]
Read
Tool
Digital Financial Services Digital Inclusion Digital Literacy Digital Transformation
DFC
Tool
Digital Financial Services Digital Inclusion Digital Literacy Digital Transformation

Empowering Women on a Journey Towards Digital Financial Capability

By Marina Dimova, Jaclyn Berfond, Sonja Kelly & Whitney Mapes
Women’s World Banking
2021

Empowering Women on a Journey Towards Digital Financial Capability

This guide summarizes key components and concepts in digital financial capability (DFC) and explores key principles in the design of DFC programs. By leveraging the five principles (Who, What, When, Where, and How) and their associated design elements, financial services providers, policy makers, and other stakeholders can help women customers take the journey toward confident […]