DSG Hub Blog
23 Blogs
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Research
Lessons on Enhancing Women’s Financial Inclusion Using Digital Financial Services
Alliance for Financial Inclusion (AFI)
2022
Lessons on Enhancing Women’s Financial Inclusion Using Digital Financial Services
This special report, by AFI’s Digital Financial Services Working Group, examines the role of digital financial services (DFS) in enhancing and sustaining the access, use, and overall quality of financial services for women. The report includes a comprehensive analysis of the current body of knowledge and case studies of countries that have accelerated DFS policy […]
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Article
Reaching Informal Savings Groups with Formal Financial Products: A Study’s Unexpected Findings Reveal the Challenges of Digitizing Transactions
By Raksha Vasudevan
NextBillion
2022
Reaching Informal Savings Groups with Formal Financial Products: A Study’s Unexpected Findings Reveal the Challenges of Digitizing Transactions
This article discusses the main findings from a qualitative assessment of Savings at the Frontier (SatF) projects in Ghana, Tanzania, and Zambia, implemented in 2015-2022 and funded by the Mastercard Foundation. The program sought to bridge the gap between formal financial services and informal savings groups, enabling members to access the financial services that best […]
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Article
Global Findex: Digitalization in COVID-19 Boosted Financial Inclusion
By Leora Klapper, Jean Pesme, Sophie Sirtaine
CGAP (Consultative Group to Assist the Poor)
2022
Global Findex: Digitalization in COVID-19 Boosted Financial Inclusion
This article discusses the 2021 edition of the Global Findex, the worldwide measurement of financial inclusion published by the World Bank Group. Specifically, the article highlights two major trends in the data: the growth in digital payments during the COVID-19 pandemic and the relationship between digital payment adoption and the use of other financial services. […]
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Tool
DSG Glossary: Key Concepts and Terms
By David Panetta, DSG Hub
Global Communities
2022
DSG Glossary: Key Concepts and Terms
The glossary is a compilation of definitions related to digitization of savings groups, created to help stakeholders working in the DSG sector use the right words and ask the right questions. DSGs lie at the intersection of savings groups, financial inclusion, and technology—each with their own body of knowledge and technical language. The purpose of […]
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Training
Hey Sister! Show me the Mobile Money!
Strategic Impact Advisors
2021
Hey Sister! Show me the Mobile Money!
Hey Sister! is an IVR (interactive voice response) digital financial literacy (DFL) campaign designed to increase women’s ability to access and use digital financial services (DFS). The campaign lessons are available online for use and adaptation by anyone, anywhere. Particular resources have been tailored and made available for learning and facilitation in Ghana, Kenya, Malawi, […]
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Tool
Empowering Women on a Journey Towards Digital Financial Capability
By Marina Dimova, Jaclyn Berfond, Sonja Kelly & Whitney Mapes
Women’s World Banking
2021
Empowering Women on a Journey Towards Digital Financial Capability
This guide summarizes key components and concepts in digital financial capability (DFC) and explores key principles in the design of DFC programs. By leveraging the five principles (Who, What, When, Where, and How) and their associated design elements, financial services providers, policy makers, and other stakeholders can help women customers take the journey toward confident […]
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Article
Leveraging Digital Financial Capability to Drive Women’s Financial Inclusion
By Marina Dimova & Julia Arnold
Women’s World Banking
2021
Leveraging Digital Financial Capability to Drive Women’s Financial Inclusion
This article explores digital financial capability (DFC) as a critical component of the digital transformation journey, especially for women. Financial capability must evolve to include DFC, so low-income women are not left behind. Research by CFI reveals that traditional financial literacy approaches are ineffective and women are particularly affected by social norms. In the same […]
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Brief
Enabling Women’s Financial Inclusion through Digital Financial Literacy
FinEquity
2021
Enabling Women’s Financial Inclusion through Digital Financial Literacy
This FinEquity brief explores the relationship between digital financial literacy (DFL) and women’s digital financial inclusion. The brief outlines the components, enablers, and challenges to women’s DFL, and demonstrates how the various dimensions of DFL are inter-connected and should not be addressed in isolation. Drawing from the experiences of FinEquity members, the brief explores good […]
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Brief
Digital Savings Groups
By Mark Staehle
SEEP Network
2020
Digital Savings Groups
This learning brief examines the design options and essential tradeoffs in solution development based on a survey of 12 digital savings group (DSG) solution providers. The findings are outlined in six sections: 1) Introduction; 2) The benefits of savings groups; 3) User experience; 4) The business of DSGs; 5) Consumer protection, and 6) What will […]