Digital Inclusion

The purpose of this training guide is to prepare mobile money agents and digital literacy change agents to educate people in their communities about the benefits of mobile money services and how to use them. The guide has seven modules with clear lesson plans and guidance for trainers. Participants will learn about the different ways […]

This guide outlines practical steps that mobile operators can take to reach women customers. Drawing on its research and work across Africa, Asia and Latin America over the last decade, GSMA has distilled 10 key recommendations for reaching women with mobile. While consideration of the unique local context is crucial, some overarching themes have emerged. […]

This article discusses the persistent gender gap in access to financial services and digital technologies. The key to closing both gaps may be found in savings groups, according to BFA, the Aga Khan Foundation (AKF), Financial Sector Deepening Trust Tanzania (FSDT), and the Bill & Melinda Gates Foundation. Most savings groups are cash-based. But if […]

This study presents findings about the effects of digitization on women’s savings groups from a randomized control trial in Southern Tanzania. The trial was implemented in 2016-17 by the Aga Khan Foundation (AKF), Selcom, and BFA Global. The product tested was a software platform built by AKF and Selcom that allowed group members to save, […]