Brief
Digital Inclusion Technology Solutions

How CARE is Using WhatsApp to Power Digital Innovation in Savings Groups

Published by
Eric Kaduru
2025
CARE
View Resource

Across Africa, WhatsApp is emerging as more than just a messaging app—it’s becoming a dynamic tool for training, data collection, and peer-led learning. This three-part CARE brief series explores how VSLA members and Community-Based Trainers (CBTs) are using WhatsApp in creative, community-driven ways:

  • Part 1: WhatsApp Training – How voice notes, videos, and mobile messaging make financial literacy more inclusive
  • Part 2: WhatsApp for Data Collection – Testing polls, audio responses, and surveys as fast, low-cost ways to gather feedback
  • Part 3: WhatsApp Communities of Practice – How CBTs are leading their own learning networks and solving challenges in real time

Each brief offers practical lessons and real-world examples to guide implementers, donors, and digital inclusion advocates.

Leave a Reply

View all comments

Related Resources

Read
Research
Digital Inclusion Digital Transformation Digitization Planning Evidence & Impact
DSG Study Brief Rethinking Key Roles Page 1
Research
Digital Inclusion Digital Transformation Digitization Planning Evidence & Impact

Digital Savings Groups: Rethinking Key Roles

Project Concern International, a Global Communities Partner
2020

Digital Savings Groups: Rethinking Key Roles

This document is one of three research briefs that highlight key insights from a study of digital savings groups (DSGs) conducted in rural Tanzania from August 2019 through February 2020. The research was conducted by the International Center for Research on Women (ICRW) working with savings groups supported by PCI and their Women Empowered (WE) […]
Read
Training
Digital Transformation Innovation Project Implementation Technology Solutions
VSLA Training App e1671026289850
Training
Digital Transformation Innovation Project Implementation Technology Solutions

VSLA Digital Training App

DanChurchAid (DCA)
2022

VSLA Digital Training App

The VSLA Simulation Game App, developed with funding from FAHU Foundation, offers an alternative approach to training people in the use of the VSLA methodology. It includes a simulation of a full VSLA cycle as well as video trainings in important elements of the VSLA methodology, all of which is based on the “Field Officer Training Guide” […]