2023 01 31 07 33 47 About CGAP   Our Vision and Mission and 3 more pages Work Microsoft​ Edge
article
COVID-19 Digital Financial Services Digital Inclusion Digital Payments Digitization Benefits Financial Inclusion

Global Findex: Digitalization in COVID-19 Boosted Financial Inclusion

Published by
Leora Klapper, Jean Pesme, Sophie Sirtaine
2022
CGAP (Consultative Group to Assist the Poor)
View Resource

This article discusses the 2021 edition of the Global Findex, the worldwide measurement of financial inclusion published by the World Bank Group. Specifically, the article highlights two major trends in the data: the growth in digital payments during the COVID-19 pandemic and the relationship between digital payment adoption and the use of other financial services. The article concludes that digital payments are paving the way for broader use of financial services.

Leave a Reply

View all comments

Related Resources

Read
article
Digital Inclusion Digital Transformation Digitization Benefits Digitization Risks & Barriers
Interview wih Paula Rudnicka DSG Hub Program Manager 1
article
Digital Inclusion Digital Transformation Digitization Benefits Digitization Risks & Barriers

Future Forward: Spotlight on the DSG Hub

Global Communities
2022

Future Forward: Spotlight on the DSG Hub

In this interview, Paula Rudnicka, the DSG Hub Program Manager and Sr. Technical Advisor for Gender Integration at Global Communities, shares her insights about financial inclusion, digital transformation, and the role of the Hub in promoting smart and gender-responsive digitization of savings groups.
Read
Training
Consumer Protection Digital Financial Services Digital Inclusion Digital Literacy
HeySister COVER 2
Training
Consumer Protection Digital Financial Services Digital Inclusion Digital Literacy

Hey Sister! Show me the Mobile Money!

Strategic Impact Advisors
2021

Hey Sister! Show me the Mobile Money!

Hey Sister! is an IVR (interactive voice response) digital financial literacy (DFL) campaign designed to increase women’s ability to access and use digital financial services (DFS). The campaign lessons are available online for use and adaptation by anyone, anywhere. Particular resources have been tailored and made available for learning and facilitation in Ghana, Kenya, Malawi, […]