Consumer Protection

75 Resources
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Brief
Digital Financial Services Digital Inclusion Digital Literacy Digitization Planning
FinEquity COVER
Brief
Digital Financial Services Digital Inclusion Digital Literacy Digitization Planning

Enabling Women’s Financial Inclusion through Digital Financial Literacy

FinEquity
2021

Enabling Women’s Financial Inclusion through Digital Financial Literacy

This FinEquity brief explores the relationship between digital financial literacy (DFL) and women’s digital financial inclusion. The brief outlines the components, enablers, and challenges to women’s DFL, and demonstrates how the various dimensions of DFL are inter-connected and should not be addressed in isolation. Drawing from the experiences of FinEquity members, the brief explores good […]
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Article
Digital Financial Services Digital Inclusion Digital Literacy Digitization Planning
Free Phones
Article
Digital Financial Services Digital Inclusion Digital Literacy Digitization Planning

Can Free Phones Close the Gender Divide?

By Catherine Highet, Nisha Singh & Arisha Salman
Consultative Group to Assist the Poor (CGAP)
2021

Can Free Phones Close the Gender Divide?

This article explores the gender gap in mobile phone ownership and efforts to get phones into the hands of more women at the last mile. While these efforts have undeniably increased women’s access to phones, it is less clear if and how women are using phones to improve their lives. The article concludes that handset […]
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Research
Digital Inclusion Digital Transformation Digitization Benefits Digitization Planning
Hive COVER
Research
Digital Inclusion Digital Transformation Digitization Benefits Digitization Planning

Digitizing Savings Groups: Rethinking Financial Inclusion for the Poor

By Latif Amars, Sofie Blakstad & Anaïs Ndjavé
hiveonline
2021

Digitizing Savings Groups: Rethinking Financial Inclusion for the Poor

This white paper, from hiveonline, explores the case for digitizing savings groups. The paper examines the challenges of reaching remote, poor populations and provides a brief introduction to the history, scope, and basic elements of the Village Savings and Loan Association (VSLA) methodology. The paper notes that digitization of savings groups can result in the […]
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Research
Digital Inclusion Digital Transformation Digitization Planning Evidence & Impact
DSG Study Brief Rethinking Key Roles Page 1
Research
Digital Inclusion Digital Transformation Digitization Planning Evidence & Impact

Digital Savings Groups: Rethinking Key Roles

Project Concern International, a Global Communities Partner
2020

Digital Savings Groups: Rethinking Key Roles

This document is one of three research briefs that highlight key insights from a study of digital savings groups (DSGs) conducted in rural Tanzania from August 2019 through February 2020. The research was conducted by the International Center for Research on Women (ICRW) working with savings groups supported by PCI and their Women Empowered (WE) […]
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Research
digital divide Digital Inclusion Digital Transformation Digitization Benefits
DSG Study Brief Impact of Gender 1 Page 1
Research
digital divide Digital Inclusion Digital Transformation Digitization Benefits

The Impact of Gender in Digital Solutions for Savings Groups

International Center for Research on Women
2020

The Impact of Gender in Digital Solutions for Savings Groups

This document is one of three research briefs that highlight key insights from a study of digital savings groups (DSGs) conducted in rural Tanzania from August 2019 through February 2020. The research was conducted by the International Center for Research on Women (ICRW) working with savings groups supported by PCI, a Global Communities Partner, and […]
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Brief
Born Digital Digital Recordkeeping Digital Transformation Digitization Benefits
BD vs. PTD
Brief
Born Digital Digital Recordkeeping Digital Transformation Digitization Benefits

Comparing “Born Digital” and “Paper-to-Digital” Groups

DreamStart Labs
2020

Comparing “Born Digital” and “Paper-to-Digital” Groups

This research brief highlights key insights from a study of digital savings groups (DSGs) conducted in rural Tanzania from August 2019 through February 2020. The research was led by the International Center for Research on Women (ICRW) working with savings groups supported by Project Concern International (PCI), a Global Communities Partner, and their Women Empowered […]
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Brief
Consumer Protection Data Privacy & Security Digital Payments Digital Recordkeeping
2a. SEEP LearningBrief COVER
Brief
Consumer Protection Data Privacy & Security Digital Payments Digital Recordkeeping

Digital Savings Groups

By Mark Staehle
SEEP Network
2020

Digital Savings Groups

This learning brief examines the design options and essential tradeoffs in solution development based on a survey of 12 digital savings group (DSG) solution providers. The findings are outlined in six sections: 1) Introduction; 2) The benefits of savings groups; 3) User experience; 4) The business of DSGs; 5) Consumer protection, and 6) What will […]
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Research
Digital Inclusion Digital Recordkeeping Digitization Benefits Digitization Risks & Barriers
Resource image 1
Research
Digital Inclusion Digital Recordkeeping Digitization Benefits Digitization Risks & Barriers

Digital Savings Groups: Evidence from Tanzania

By Julia Arnold
Project Concern International (PCI), International Center for Research on Women (ICRW), DreamStart Labs
2020

Digital Savings Groups: Evidence from Tanzania

This report provides some of the first insights into how savings groups can successfully transition from paper to digital ledgers and examines some key hypotheses about digitizing savings groups. Specifically, the report presents findings from an evaluation of a pilot test of DreamSave—a digital savings ledger—conducted by Project Concern International (PCI)—A Global Communities Partner, DreamStart […]
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Tool
Digital Financial Services Digitization Benefits Digitization Planning Digitization Risks & Barriers
5a. Toolkit Linkages COVER
Tool
Digital Financial Services Digitization Benefits Digitization Planning Digitization Risks & Barriers

Savings Groups’ Linkages Toolkit

By Hermann Messan et al.
United Nations Capital Development Fund (UNCDF)
2020

Savings Groups’ Linkages Toolkit

This toolkit offers practical guidance to financial service providers (FSP) which are already providing or intend to provide formal financial services, including digital financial services (DFS), to savings groups. Insights and lessons offered in this toolkit are based on the experiences of six FSPs, which are UNCDF’s MicroLead partners in Benin, Burkina Faso, Ghana, Malawi, […]
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Training
Digital Financial Services Digital Inclusion Digital Literacy Digital Payments
Digital Literacy Training COVER
Training
Digital Financial Services Digital Inclusion Digital Literacy Digital Payments

Digital Literacy Training Guide: A Guide for Mobile Money Agents and Digital Literacy Change Agents

GSMA
2020

Digital Literacy Training Guide: A Guide for Mobile Money Agents and Digital Literacy Change Agents

The purpose of this training guide is to prepare mobile money agents and digital literacy change agents to educate people in their communities about the benefits of mobile money services and how to use them. The guide has seven modules with clear lesson plans and guidance for trainers. Participants will learn about the different ways […]