Financial Service Providers

11 Resources
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Blog Post
Consumer Protection Digital Financial Services Digital Inclusion Digitization Benefits
Blog Post
Consumer Protection Digital Financial Services Digital Inclusion Digitization Benefits

Savings-led Digital Finance: The Dawn of a New Era?

By Philip Acton & Finn Tiedemann
August 31, 2022

Savings-led Digital Finance: The Dawn of a New Era?

This blog explores “savings-led” digital finance apps, such as DreamSave, that use clients' savings capacity as a proxy for the ability to repay a loan, opening up a potential new era for digital finance.
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Brief
Digital Transformation Digital Wallet Digitization Benefits Digitization Risks & Barriers
Brief
Digital Transformation Digital Wallet Digitization Benefits Digitization Risks & Barriers

Digital Savings Groups In Uganda – A Learning Brief

U-Learn
2022

Digital Savings Groups In Uganda – A Learning Brief

This learning brief offers critical reflections on whether a savings group in the Uganda refugee response is ready to go digital, on the objectives for pursuing digitisation/digitalisation, and on key challenges in making the shift. The brief was developed by Uganda Learning, Evidence, Accountability, and Research Network (U-Learn) in collaboration with the Uganda Inter-Agency Cash […]
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Research
digital divide Digital Financial Services Digital Inclusion Digital Literacy
Research
digital divide Digital Financial Services Digital Inclusion Digital Literacy

Lessons on Enhancing Women’s Financial Inclusion Using Digital Financial Services

Alliance for Financial Inclusion (AFI)
2022

Lessons on Enhancing Women’s Financial Inclusion Using Digital Financial Services

This special report, by AFI’s Digital Financial Services Working Group, examines the role of digital financial services (DFS) in enhancing and sustaining the access, use, and overall quality of financial services for women. The report includes a comprehensive analysis of the current body of knowledge and case studies of countries that have accelerated DFS policy […]
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Article
Digital Inclusion Digital Payments Digital Recordkeeping Digital Transformation
Article
Digital Inclusion Digital Payments Digital Recordkeeping Digital Transformation

Reaching Informal Savings Groups with Formal Financial Products: A Study’s Unexpected Findings Reveal the Challenges of Digitizing Transactions

By Raksha Vasudevan
NextBillion
2022

Reaching Informal Savings Groups with Formal Financial Products: A Study’s Unexpected Findings Reveal the Challenges of Digitizing Transactions

This article discusses the main findings from a qualitative assessment of Savings at the Frontier (SatF) projects in Ghana, Tanzania, and Zambia, implemented in 2015-2022 and funded by the Mastercard Foundation. The program sought to bridge the gap between formal financial services and informal savings groups, enabling members to access the financial services that best […]
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Tool
Digital Recordkeeping Digital Transformation Digitization Planning Financial Service Providers
Tool
Digital Recordkeeping Digital Transformation Digitization Planning Financial Service Providers

Digital Savings Group Decision Tree

By Courtney Purvis
World Relief
2022

Digital Savings Group Decision Tree

World Relief created this tool to help country offices decide if transitioning to a digital savings group (DSG) program would be helpful for the participants. After understanding the local context and current savings group program, field staff can ask themselves the questions in the decision tree to determine if and what type of a DSG […]
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Tool
Digital Financial Services Digital Payments Digital Recordkeeping Digital Transformation
Tool
Digital Financial Services Digital Payments Digital Recordkeeping Digital Transformation

Digital Savings Groups: Technology Solutions Overview 

By David Panetta, DSG Hub
Global Communities
2022

Digital Savings Groups: Technology Solutions Overview 

This tool features leading digital savings group (DSG) solutions in a clear and succinct format, accessible to diverse stakeholders, including international and local non-governmental organizations, financial service providers, technology providers, funders, investors, and governments. The directory includes information about the solutions’ functionalities, costs, requirements, reach, and institutions behind them as well as links to supporting […]
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Article
Consumer Protection Data Privacy & Security Digital Inclusion Financial Service Providers
Article
Consumer Protection Data Privacy & Security Digital Inclusion Financial Service Providers

Break the Bias: Evidence Shows Digital Finance Risks Hit Women the Hardest

By Majorie Chalwe-Mulenga, Yasmin Bin-Humam & Eric Duflos
CGAP (Consultative Group to Assist the Poor)
2022

Break the Bias: Evidence Shows Digital Finance Risks Hit Women the Hardest

This article explores evidence which shows that women are more likely to experience most risks identified in CGAP’s typology of 66 DFS consumer risks than men. CGAP observes that long-standing digital financial service (DFS) risks are not only getting worse, but new risks are emerging every year, and women are more vulnerable to DFS risks than […]
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Article
Change Management Digital Transformation Digitization Costs Digitization Risks & Barriers
Article
Change Management Digital Transformation Digitization Costs Digitization Risks & Barriers

Pitfalls in MFI Digitization: What They Are and How to Avoid Them

By Stefan Staschen, Estelle Darie-Rousseaux, Mark Flaming & Gerhard Coetzee
Consultative Group to Assist the Poor (CGAP)
2022

Pitfalls in MFI Digitization: What They Are and How to Avoid Them

This blog series looks at the most common mistakes that microfinance institutions (MFIs) make when digitizing so that other MFIs can avoid them. The articles examine the common pitfalls of not getting the business case right, not listening to the customer, getting bogged down in technology, underestimating change management, and overlooking the regulatory environment.   […]
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Article
Consumer Protection Digital Inclusion Digital Literacy Digitization Planning
Article
Consumer Protection Digital Inclusion Digital Literacy Digitization Planning

Leveraging Digital Financial Capability to Drive Women’s Financial Inclusion

By Marina Dimova & Julia Arnold
Women’s World Banking
2021

Leveraging Digital Financial Capability to Drive Women’s Financial Inclusion

This article explores digital financial capability (DFC) as a critical component of the digital transformation journey, especially for women. Financial capability must evolve to include DFC, so low-income women are not left behind. Research by CFI reveals that traditional financial literacy approaches are ineffective and women are particularly affected by social norms. In the same […]
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Tool
Digital Financial Services Digitization Benefits Digitization Planning Digitization Risks & Barriers
Tool
Digital Financial Services Digitization Benefits Digitization Planning Digitization Risks & Barriers

Savings Groups’ Linkages Toolkit

By Hermann Messan et al.
United Nations Capital Development Fund (UNCDF)
2020

Savings Groups’ Linkages Toolkit

This toolkit offers practical guidance to financial service providers (FSP) which are already providing or intend to provide formal financial services, including digital financial services (DFS), to savings groups. Insights and lessons offered in this toolkit are based on the experiences of six FSPs, which are UNCDF’s MicroLead partners in Benin, Burkina Faso, Ghana, Malawi, […]