Digital Inclusion

54 Resources
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Blog post
Digital Inclusion Digitization Planning Financial Inclusion
HURREDO DSG photo2
Blog post
Digital Inclusion Digitization Planning Financial Inclusion

Building Confidence with Digital Tools: Cambodian Leaders’ Experiences with DreamSave

By Barbara Toizer, Elene Cloete
January 30, 2026

Building Confidence with Digital Tools: Cambodian Leaders’ Experiences with DreamSave

Despite Cambodia’s recent economic growth, financial exclusion remains a challenge. According to the National Bank of Cambodia, 41% of adults still lack access to formal financial services, leaving families reliant on informal systems that are often insecure or predatory. Community savings groups offer an alternative, giving members a safe place to save, borrow, and invest […]
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Blog post
Digital Financial Services Digital Inclusion Digital Transformation Digitization Benefits
Blog post
Digital Financial Services Digital Inclusion Digital Transformation Digitization Benefits

What the 2025 Findex Means for Savings Groups and Digitization

By Maria Liu,
August 29, 2025

What the 2025 Findex Means for Savings Groups and Digitization

The release of the Global Findex 2025 offers a new snapshot of how people are connecting to financial services worldwide, and our team at DSG Hub is going to unpack what it means for digital savings groups and financial inclusion. For those of us working at the intersection of savings, credit, and digital innovation, several […]
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Brief
Digital Inclusion Digitization Benefits Project Implementation
Brief
Digital Inclusion Digitization Benefits Project Implementation

Sanchay Sathi: Transforming VSLA Engagement Through Digital Tools

By Eric Kaduru
CARE
2025

Sanchay Sathi: Transforming VSLA Engagement Through Digital Tools

This brief highlights CARE Bangladesh’s Sanchay Sathi mobile app, developed to digitize Village Savings and Loan Associations (VSLAs) in flood-prone char and haor regions. Designed with local language support and offline functionality, the app improves financial record-keeping, security, and access to mobile financial services. With over 2,000 groups supported, the initiative builds digital literacy and confidence among women and low-literacy users.
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Brief
Digital Inclusion Digital Transformation Project Implementation
Brief
Digital Inclusion Digital Transformation Project Implementation

Digitalizing Savings Groups in Sierra Leone

By Eric Kaduru, Julia Arnold
CARE
2025

Digitalizing Savings Groups in Sierra Leone

This brief outlines CARE Sierra Leone’s collaboration with MiKashBoks to digitize Village Savings and Loan Associations (VSLAs). Through tailored app development, digital literacy training, and mobile money integration, the initiative improved financial management, safety, and autonomy for women. The pilot reached 81 groups, with plans to expand to 200, offering insights into inclusive digital transformation in low-connectivity contexts.
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Research
Digital Inclusion Digitization Benefits
Research
Digital Inclusion Digitization Benefits

The SILC Financial Diaries: Expanding Financial Inclusion in Africa Research Program

By Marc Bavois
Catholic Relief Services
2025

The SILC Financial Diaries: Expanding Financial Inclusion in Africa Research Program

This study evaluates pricing strategies in CRS’s Private Service Provider (PSP) model across four African countries. It compares flat vs. proportional fees and standard vs. pro-poor training, offering insights into affordability, sustainability, and poverty outreach.
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Research
Digital Inclusion Digital Payments Project Implementation
Research
Digital Inclusion Digital Payments Project Implementation

Pricing and Payments in the Private Service Provider (PSP) Model

By Marc Bavois
Catholic Relief Services
2025

Pricing and Payments in the Private Service Provider (PSP) Model

This study evaluates pricing strategies in CRS’s Private Service Provider (PSP) model across four African countries. It compares flat vs. proportional fees and standard vs. pro-poor training, offering insights into affordability, sustainability, and poverty outreach.
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Brief
Digital Inclusion Technology Solutions
Brief
Digital Inclusion Technology Solutions

How CARE is Using WhatsApp to Power Digital Innovation in Savings Groups

By Eric Kaduru
CARE
2025

How CARE is Using WhatsApp to Power Digital Innovation in Savings Groups

This three-part brief series explores how WhatsApp is being used across CARE programs to train VSLA members, collect real-time data, and build powerful communities of practice among grassroots trainers.
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Brief
Digital Inclusion Digitization Planning Digitization Risks & Barriers Gender
Brief
Digital Inclusion Digitization Planning Digitization Risks & Barriers Gender

Digitalization & Gender Norms: Learnings from CARE’s Digital Pilot for VSLA Members in Rwanda & Uganda

By Eric Kaduru
CARE
2025

Digitalization & Gender Norms: Learnings from CARE’s Digital Pilot for VSLA Members in Rwanda & Uganda

Insights from CARE’s digital pilot with 100 VSLA groups in Rwanda and Uganda reveal how social norms limit women’s digital access—and what it takes to design safer, more inclusive digitalization efforts.
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Brief
Digital Inclusion Gender
Brief
Digital Inclusion Gender

Closing Digital Gender Gaps: A Systems Framework for Connecting Women

By Simone Schaner, Erik Jorgensen, Rohini Pande, Emma Riley, Laura Barasa, Natalie Theys
Yale Inclusion Economics
2025

Closing Digital Gender Gaps: A Systems Framework for Connecting Women

This framework outlines how household dynamics, social norms, and structural inequalities shape women’s digital access—and offers a roadmap for gender-responsive digital inclusion.
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Research
Digital Inclusion Gender
Research
Digital Inclusion Gender

What Works to Close Digital Gender Gaps?

By Charity Troyer-Moore, Giorgia Barboni, Erica Field, Rohini Pande, Natalia Rigol, Simone Schaner, Erik Jorgensen, Hemawathy Balarama
Yale Inclusion Economics
2025

What Works to Close Digital Gender Gaps?

This brief from Yale Inclusion Economics examines two policy levers in India—smartphone distribution and digital literacy training—and finds that while free phones offer a short-term boost, it's digital skills that create lasting impact for women’s connectivity, confidence, and well-being.