Research
Project Implementation

Expanding Financial Inclusion in Africa: Ex-post Evaluation

Published by
2025
Catholic Relief Services, Itad
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This evaluation brief reviews the Mastercard Foundation-funded Expanding Financial Inclusion in Africa (EFI) program, delivered by Catholic Relief Services and partners in Uganda. The study examines the sustainability of the Private Service Provider (PSP) model 19 months after project closure, finding that PSPs continued to form new SILC groups and that group members maintained access to savings and loans. Key findings include:

  • The number of SILC groups increased by 56% post-project, with most groups reporting higher savings and ongoing activity.
  • PSPs continued to earn income, though payment consistency and strategies varied, and challenges remained in reaching the poorest households.
  • Only half of the PSP networks remained active, with peer support as a key benefit but transportation as a major barrier.
  • Linkages to external stakeholders were limited, though demand for such connections was high.
  • The cost-per-member of the PSP model decreased, demonstrating improved value for money. Recommendations include refining network design, enhancing support for mature groups, and building PSP capacity for consumer protection and quality assurance. The brief concludes that the PSP model is highly sustainable and effective for expanding financial inclusion in rural African communities.

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