Research
Digital Inclusion Digital Transformation Digitization Planning Evidence & Impact Gender Human Resources Project Implementation

Digital Savings Groups: Rethinking Key Roles

Published by
2020
Project Concern International, a Global Communities Partner
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This document is one of three research briefs that highlight key insights from a study of digital savings groups (DSGs) conducted in rural Tanzania from August 2019 through February 2020. The research was conducted by the International Center for Research on Women (ICRW) working with savings groups supported by PCI and their Women Empowered (WE) program. The study followed two sets of WE savings groups that used the DreamSave app from DreamStart Labs. The first set of groups were mature savings groups that had been recording transactions on paper for multiple years, then switched to DreamSave (“Paper-to-Digital”). The second set of groups learned the savings group model using the app from the beginning (“Born Digital”).

This brief highlights the need to rethink a few key roles on the project team and within groups to ensure every member is comfortable and confident with digitization as they gradually increase their digital literacy. Specifically, the brief explores the roles of digital trainers, community digital champions, and note keepers.

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