2022 10 28 10 57 56
Tool
Consumer Protection Data Privacy & Security Digital Inclusion Digital Literacy Digitization Risks & Barriers Gender Project Implementation Technology-facilitated Violence Training User Experience

DSG Toolkit: Digital User Dialogues

Published by
Lauren Hendricks, Dennis Mello & Paulina (Paula) Rudnicka
2022
Global Communities, Women for Women International
View Resource

Digital tools offer a wide range of benefits to users, but it takes specific skills and knowledge to use a mobile phone effectively and safely. The resources and dialogue suggestions provided in this tool were created to help facilitators demonstrate the value and the functionality of mobile phones and mobile internet to savings group members, while educating users on basic concepts related to online safety, data protection and privacy.

This tool is a part of the Digital Savings Group (DSG) Toolkit: Tools to Support Safe and Gender-responsive Digitization of Savings Groups. It can be used individually or as a complete set, depending upon the needs of the implementer. 

The tool is accompanied by an introductory video, which provides guidance on how to use it.

Leave a Reply

View all comments

Related Resources

Read
article
Change Management Digital Transformation Digitization Costs Digitization Risks & Barriers
Pitfalls Cover
article
Change Management Digital Transformation Digitization Costs Digitization Risks & Barriers

Pitfalls in MFI Digitization: What They Are and How to Avoid Them

By Stefan Staschen, Estelle Darie-Rousseaux, Mark Flaming & Gerhard Coetzee
Consultative Group to Assist the Poor (CGAP)
2022

Pitfalls in MFI Digitization: What They Are and How to Avoid Them

This blog series looks at the most common mistakes that microfinance institutions (MFIs) make when digitizing so that other MFIs can avoid them. The articles examine the common pitfalls of not getting the business case right, not listening to the customer, getting bogged down in technology, underestimating change management, and overlooking the regulatory environment.   […]
Read
Brief
Digital Financial Services Digital Inclusion Digital Literacy Digitization Planning
FinEquity COVER
Brief
Digital Financial Services Digital Inclusion Digital Literacy Digitization Planning

Enabling Women’s Financial Inclusion through Digital Financial Literacy

FinEquity
2021

Enabling Women’s Financial Inclusion through Digital Financial Literacy

This FinEquity brief explores the relationship between digital financial literacy (DFL) and women’s digital financial inclusion. The brief outlines the components, enablers, and challenges to women’s DFL, and demonstrates how the various dimensions of DFL are inter-connected and should not be addressed in isolation. Drawing from the experiences of FinEquity members, the brief explores good […]