Digital Transformation

30 Resources
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Article
Change Management Digital Transformation Digitization Costs Digitization Risks & Barriers
Article
Change Management Digital Transformation Digitization Costs Digitization Risks & Barriers

Pitfalls in MFI Digitization: What They Are and How to Avoid Them

By Stefan Staschen, Estelle Darie-Rousseaux, Mark Flaming & Gerhard Coetzee
Consultative Group to Assist the Poor (CGAP)
2022

Pitfalls in MFI Digitization: What They Are and How to Avoid Them

This blog series looks at the most common mistakes that microfinance institutions (MFIs) make when digitizing so that other MFIs can avoid them. The articles examine the common pitfalls of not getting the business case right, not listening to the customer, getting bogged down in technology, underestimating change management, and overlooking the regulatory environment.   […]
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Tool
Consumer Protection Data Privacy & Security Digital Transformation Digitization Planning
Tool
Consumer Protection Data Privacy & Security Digital Transformation Digitization Planning

Quickly Identifying Potential Data Risks

By Amos Doornbos
MERL Tech
2022

Quickly Identifying Potential Data Risks

This resource is designed to help development actors increase the effectiveness of digital tools and data, while reducing the risks and the potential for harm. We often assume that data protection is the job of informational technology (IT) specialists. IT has a role to play, but so does operations staff. Operations staff determine what data […]
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Tool
Digital Financial Services Digital Inclusion Digital Literacy Digital Transformation
Tool
Digital Financial Services Digital Inclusion Digital Literacy Digital Transformation

Empowering Women on a Journey Towards Digital Financial Capability

By Marina Dimova, Jaclyn Berfond, Sonja Kelly & Whitney Mapes
Women’s World Banking
2021

Empowering Women on a Journey Towards Digital Financial Capability

This guide summarizes key components and concepts in digital financial capability (DFC) and explores key principles in the design of DFC programs. By leveraging the five principles (Who, What, When, Where, and How) and their associated design elements, financial services providers, policy makers, and other stakeholders can help women customers take the journey toward confident […]
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Research
Digital Inclusion Digital Transformation Digitization Benefits Digitization Planning
Research
Digital Inclusion Digital Transformation Digitization Benefits Digitization Planning

Digitizing Savings Groups: Rethinking Financial Inclusion for the Poor

By Latif Amars, Sofie Blakstad & Anaïs Ndjavé
hiveonline
2021

Digitizing Savings Groups: Rethinking Financial Inclusion for the Poor

This white paper, from hiveonline, explores the case for digitizing savings groups. The paper examines the challenges of reaching remote, poor populations and provides a brief introduction to the history, scope, and basic elements of the Village Savings and Loan Association (VSLA) methodology. The paper notes that digitization of savings groups can result in the […]
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Research
Digital Inclusion Digital Transformation Digitization Planning Evidence & Impact
Research
Digital Inclusion Digital Transformation Digitization Planning Evidence & Impact

Digital Savings Groups: Rethinking Key Roles

Project Concern International, a Global Communities Partner
2020

Digital Savings Groups: Rethinking Key Roles

This document is one of three research briefs that highlight key insights from a study of digital savings groups (DSGs) conducted in rural Tanzania from August 2019 through February 2020. The research was conducted by the International Center for Research on Women (ICRW) working with savings groups supported by PCI and their Women Empowered (WE) […]
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Research
digital divide Digital Inclusion Digital Transformation Digitization Benefits
Research
digital divide Digital Inclusion Digital Transformation Digitization Benefits

The Impact of Gender in Digital Solutions for Savings Groups

International Center for Research on Women
2020

The Impact of Gender in Digital Solutions for Savings Groups

This document is one of three research briefs that highlight key insights from a study of digital savings groups (DSGs) conducted in rural Tanzania from August 2019 through February 2020. The research was conducted by the International Center for Research on Women (ICRW) working with savings groups supported by PCI, a Global Communities Partner, and […]
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Brief
Born Digital Digital Recordkeeping Digital Transformation Digitization Benefits
Brief
Born Digital Digital Recordkeeping Digital Transformation Digitization Benefits

Comparing “Born Digital” and “Paper-to-Digital” Groups

DreamStart Labs
2020

Comparing “Born Digital” and “Paper-to-Digital” Groups

This research brief highlights key insights from a study of digital savings groups (DSGs) conducted in rural Tanzania from August 2019 through February 2020. The research was led by the International Center for Research on Women (ICRW) working with savings groups supported by Project Concern International (PCI), a Global Communities Partner, and their Women Empowered […]
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Article
Digital Financial Services Digital Transformation Digitization Risks & Barriers Financial Inclusion
Article
Digital Financial Services Digital Transformation Digitization Risks & Barriers Financial Inclusion

Overcoming Distance When Digitizing Informal Savings Groups

By Paul Damocha & Anna Ferracuti
UNCDF
2019

Overcoming Distance When Digitizing Informal Savings Groups

This article shares key findings from qualitative research conducted by UNCDF Tanzania and CARE International on the digital financial services (DFS) that are most appropriate for informal savings groups. The authors outline two key findings. First, while mobile money is appropriate for individual accounts, there are difficulties around the validation of group accounts. Also, agent […]
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Training
Digital Transformation Digitization Planning Industry Standards Monitoring & Evaluation
Training
Digital Transformation Digitization Planning Industry Standards Monitoring & Evaluation

Digital Savings Group Course

Aga Khan Foundation
2019

Digital Savings Group Course

Developed by the Aga Khan Foundation (AKF), this online course discusses key concepts in digital savings groups (DSGs) and provides a detailed orientation to AKF’s DSG platform. The course is designed for those who wish to support the implementation of DSGs, including project managers, trainers, and village agents. The course consists of 49 short videos. […]
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Research
Digital Inclusion Digital Literacy Digital Transformation Digitization Benefits
Research
Digital Inclusion Digital Literacy Digital Transformation Digitization Benefits

From Cash to Digital Savings Groups

Aga Khan Foundation (AKF), BFA Global
2018

From Cash to Digital Savings Groups

This study presents findings about the effects of digitization on women’s savings groups from a randomized control trial in Southern Tanzania. The trial was implemented in 2016-17 by the Aga Khan Foundation (AKF), Selcom, and BFA Global. The product tested was a software platform built by AKF and Selcom that allowed group members to save, […]