Digital Financial Services

12 Resources
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Tool
Digital Financial Services Digital Payments Digital Recordkeeping Digital Transformation
Tool
Digital Financial Services Digital Payments Digital Recordkeeping Digital Transformation

DSG Vendors and Products 

By DSG Hub
Global Communities
2022

DSG Vendors and Products 

The "DSG Vendors and Products" tool helps savings group actors identify the range of digital solutions available to fit their digitization needs.
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Blog Post
Consumer Protection Digital Financial Services Digital Inclusion Digitization Benefits
Blog Post
Consumer Protection Digital Financial Services Digital Inclusion Digitization Benefits

Savings-led Digital Finance: The Dawn of a New Era?

By Philip Acton & Finn Tiedemann
August 31, 2022

Savings-led Digital Finance: The Dawn of a New Era?

This blog explores “savings-led” digital finance apps, such as DreamSave, that use clients' savings capacity as a proxy for the ability to repay a loan, opening up a potential new era for digital finance.
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Research
digital divide Digital Financial Services Digital Inclusion Digital Literacy
Research
digital divide Digital Financial Services Digital Inclusion Digital Literacy

Lessons on Enhancing Women’s Financial Inclusion Using Digital Financial Services

Alliance for Financial Inclusion (AFI)
2022

Lessons on Enhancing Women’s Financial Inclusion Using Digital Financial Services

This special report, by AFI’s Digital Financial Services Working Group, examines the role of digital financial services (DFS) in enhancing and sustaining the access, use, and overall quality of financial services for women. The report includes a comprehensive analysis of the current body of knowledge and case studies of countries that have accelerated DFS policy […]
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Blog Post
Change Management Digital Financial Services Digital Transformation Digitization Planning
Blog Post
Change Management Digital Financial Services Digital Transformation Digitization Planning

Digital Incrementalism and Savings Groups: Lessons from the History of Digital Microfinance

By David Panetta,
July 29, 2022

Digital Incrementalism and Savings Groups: Lessons from the History of Digital Microfinance

In the social sector, much ink is spilled on disruptive change. The social, economic, and environmental challenges of our world are indeed substantial and often daunting, so the search for – and allure of – disruptive solutions is understandable. But the reality is that most sustainable progress is incremental. Incremental Innovation As opposed to disruptive […]
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Tool
Digital Financial Services Digital Identity Digital Transformation Digitization Benefits
Tool
Digital Financial Services Digital Identity Digital Transformation Digitization Benefits

DSG Glossary: Key Concepts and Terms

By David Panetta, DSG Hub
Global Communities
2022

DSG Glossary: Key Concepts and Terms

The glossary is a compilation of definitions related to digitization of savings groups, created to help stakeholders working in the DSG sector use the right words and ask the right questions. DSGs lie at the intersection of savings groups, financial inclusion, and technology—each with their own body of knowledge and technical language. The purpose of […]
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Training
Consumer Protection Digital Financial Services Digital Inclusion Digital Literacy
Training
Consumer Protection Digital Financial Services Digital Inclusion Digital Literacy

Hey Sister! Show me the Mobile Money!

Strategic Impact Advisors
2021

Hey Sister! Show me the Mobile Money!

Hey Sister! is an IVR (interactive voice response) digital financial literacy (DFL) campaign designed to increase women’s ability to access and use digital financial services (DFS). The campaign lessons are available online for use and adaptation by anyone, anywhere. Particular resources have been tailored and made available for learning and facilitation in Ghana, Kenya, Malawi, […]
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Tool
Digital Financial Services Digital Inclusion Digital Literacy Digital Transformation
Tool
Digital Financial Services Digital Inclusion Digital Literacy Digital Transformation

Empowering Women on a Journey Towards Digital Financial Capability

By Marina Dimova, Jaclyn Berfond, Sonja Kelly & Whitney Mapes
Women’s World Banking
2021

Empowering Women on a Journey Towards Digital Financial Capability

This guide summarizes key components and concepts in digital financial capability (DFC) and explores key principles in the design of DFC programs. By leveraging the five principles (Who, What, When, Where, and How) and their associated design elements, financial services providers, policy makers, and other stakeholders can help women customers take the journey toward confident […]
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Brief
Digital Financial Services Digital Inclusion Digital Literacy Digitization Planning
Brief
Digital Financial Services Digital Inclusion Digital Literacy Digitization Planning

Enabling Women’s Financial Inclusion through Digital Financial Literacy

FinEquity
2021

Enabling Women’s Financial Inclusion through Digital Financial Literacy

This FinEquity brief explores the relationship between digital financial literacy (DFL) and women’s digital financial inclusion. The brief outlines the components, enablers, and challenges to women’s DFL, and demonstrates how the various dimensions of DFL are inter-connected and should not be addressed in isolation. Drawing from the experiences of FinEquity members, the brief explores good […]
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Article
Digital Financial Services Digital Inclusion Digital Literacy Digitization Planning
Article
Digital Financial Services Digital Inclusion Digital Literacy Digitization Planning

Can Free Phones Close the Gender Divide?

By Catherine Highet, Nisha Singh & Arisha Salman
Consultative Group to Assist the Poor (CGAP)
2021

Can Free Phones Close the Gender Divide?

This article explores the gender gap in mobile phone ownership and efforts to get phones into the hands of more women at the last mile. While these efforts have undeniably increased women’s access to phones, it is less clear if and how women are using phones to improve their lives. The article concludes that handset […]
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Tool
Digital Financial Services Digitization Benefits Digitization Planning Digitization Risks & Barriers
Tool
Digital Financial Services Digitization Benefits Digitization Planning Digitization Risks & Barriers

Savings Groups’ Linkages Toolkit

By Hermann Messan et al.
United Nations Capital Development Fund (UNCDF)
2020

Savings Groups’ Linkages Toolkit

This toolkit offers practical guidance to financial service providers (FSP) which are already providing or intend to provide formal financial services, including digital financial services (DFS), to savings groups. Insights and lessons offered in this toolkit are based on the experiences of six FSPs, which are UNCDF’s MicroLead partners in Benin, Burkina Faso, Ghana, Malawi, […]