The UN Capital Development Fund (UNCDF) started its podcast show, Capital Musings, in September 2019 to platform individuals driving impact and change in the area of “last mile” finance models that unlock public and private resources to reduce poverty and support local economic development. All episodes can be found the Capital Musings website. While every […]

Under its global strategy of Leaving No One Behind in the Digital Era, the United Nations Capital Development Fund (UNCDF) promotes digital financial services (DFS) as foundational to inclusive social and economic development. In Tanzania, UNCDF’s work under the Kigoma Joint Programme (KJP) highlights the evolution from financial inclusion to inclusive digital economies. KJP interventions […]

This special report, by AFI’s Digital Financial Services Working Group, examines the role of digital financial services (DFS) in enhancing and sustaining the access, use, and overall quality of financial services for women. The report includes a comprehensive analysis of the current body of knowledge and case studies of countries that have accelerated DFS policy […]

This article discusses the 2021 edition of the Global Findex, the worldwide measurement of financial inclusion published by the World Bank Group. Specifically, the article highlights two major trends in the data: the growth in digital payments during the COVID-19 pandemic and the relationship between digital payment adoption and the use of other financial services. […]

The glossary is a compilation of definitions related to digitization of savings groups, created to help stakeholders working in the DSG sector use the right words and ask the right questions. DSGs lie at the intersection of savings groups, financial inclusion, and technology—each with their own body of knowledge and technical language. The purpose of […]

Hey Sister! is an IVR (interactive voice response) digital financial literacy (DFL) campaign designed to increase women’s ability to access and use digital financial services (DFS). The campaign lessons are available online for use and adaptation by anyone, anywhere. Particular resources have been tailored and made available for learning and facilitation in Ghana, Kenya, Malawi, […]

This guide summarizes key components and concepts in digital financial capability (DFC) and explores key principles in the design of DFC programs. By leveraging the five principles (Who, What, When, Where, and How) and their associated design elements, financial services providers, policy makers, and other stakeholders can help women customers take the journey toward confident […]