Consumer Protection

Digital tools offer a wide range of benefits to users, but it takes specific skills and knowledge to use a mobile phone effectively and safely. The resources and dialogue suggestions provided in this tool were created to help facilitators demonstrate the value and the functionality of mobile phones and mobile internet to savings group members, […]

Under its global strategy of Leaving No One Behind in the Digital Era, the United Nations Capital Development Fund (UNCDF) promotes digital financial services (DFS) as foundational to inclusive social and economic development. In Tanzania, UNCDF’s work under the Kigoma Joint Programme (KJP) highlights the evolution from financial inclusion to inclusive digital economies. KJP interventions […]

This presentation, featured at the Financial Inclusion Week 2022 organized by the Center for Financial Inclusion, explores key gender and inclusion considerations in the digital savings group (DSG) space and showcases new resources to support safe, inclusive and gender-responsive digitization of savings groups. These include the DSH Hub and the DSG Toolkit published in 2022 […]

This brief, user-friendly guide helps program design teams understand and prioritize the Digital Principles most relevant to their work. Through a series of leading questions and worksheets, the digital activity design checklist provides actionable guidance for each Digital Principle and shares additional resources for ensuring that programs are well-designed and effective.

Limited digital capability—understood as knowledge, attitudes and skills necessary to use digital tools effectively, confidently and safely —is a key barrier to women’s adoption of technology, including digital solutions for savings groups. This tool provides practical tips and suggestions for promoting digital capability among women as part of any digitization project. It is intended for […]

This tool was created to inform implementing organizations on the risks of gender-based violence (GBV) (including technology-facilitated GBV and intimate partner violence), which may occur as a negative consequence of a woman’s digital journey. The tool includes strategies to help mitigate these risks. Strategies could include community education, gender dialogues and GBV service mapping; promoting […]

This tool is designed to improve digital savings group (DSG) implementers’ understanding of the impacts of digitization on groups and their members using gender-sensitive indicators and monitoring approaches. The tool includes sample indicators and a monitoring and evaluation (M&E) framework.  This tool is a part of the Digital Savings Group (DSG) Toolkit: Tools to Support […]

This tool is designed to help DSG implementers ask technology providers the right questions about their data security policies and protocols, with the goal of protecting the data privacy rights of DSG members.   Digital solution providers (e.g., fintech companies) are de facto custodians of group and member data, which can be prone to hacking, manipulation […]